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General FAQs

What is the partnership between Incredible Marketing and PatientNow?

Incredible Marketing and PatientNow have formed a strategic partnership to combine their services and offer comprehensive marketing and practice management solutions to aesthetic practices. The partnership aims to enhance patient acquisition, engagement, and overall satisfaction by combining advanced marketing strategies with practice management solutions.

Why did Incredible Marketing and PatientNow decide to partner?

The partnership enables PatientNow to concentrate on software innovation while Incredible Marketing, as industry leaders, focus on providing an elevated level of service to current and future customers as well as all other industry professionals.

Who will be affected by this partnership?

Current and future clients of both Incredible Marketing and PatientNow will benefit from the integrated services offered through this partnership. Current RxMarketing customers will receive an elevated level of marketing support and all future customers of both companies will be provided with more comprehensive end-to-end solutions for attracting, gaining, and managing customers.

What are the key benefits of this partnership for clients?

Clients will gain access to turnkey solutions that combine advanced software with strategic marketing services, leading to increased patient acquisition, engagement, and loyalty.

Will there be any changes to existing services?

No changes will be made to products, services, or pricing for existing RxMarketing clients. However, they will have access to additional services and expertise from Incredible Marketing.

How will the transition process work?

PatientNow Customer Success Managers will reach out to clients to discuss timelines and transitions. Clients will also be invited to a webinar to learn more about Incredible Marketing and the partnership.

Service-Related FAQs

What new services will be available to clients?

Clients will have access to a wider range of marketing services, including SEO, social media, paid ads, web design, branding, email marketing, SMS marketing, funnel automation, content marketing, and more.

How will this partnership enhance customer’s marketing efforts?

The partnership provides clients with access to top marketing professionals, innovative strategies, and comprehensive solutions that are designed to drive tangible results. It is designed to support and enhance current marketing goals. Strategies will be reviewed and optimized to ensure continued success.

Can customers keep their current marketing strategy?

Yes, you can continue with your current strategy, but you also have the option to expand and enhance it with Incredible Marketing's new services.

Will there be any additional costs for these new services?

Existing RxMarketing clients will not see any changes in pricing. Any additional services requested will be discussed on a case-by-case basis.

Communication & Support FAQs

How will communication between the two companies be managed?

PatientNow and Incredible Marketing are working closely to ensure seamless communication. Clients will be regularly updated and supported through the transition.

Who do I contact if I have questions or concerns?

If clients have any questions or concerns, they should contact their PatientNow Customer Success Manager or their new contact at Incredible Marketing.

How can I provide feedback about the partnership?

Clients are encouraged to share their feedback with their Customer Success Manager. Your input is valuable to us.

Will there be training available for the new services?

Yes, there will be training sessions and webinars available to help clients understand and utilize the new services effectively.

Future Prospects FAQs

What are the long-term goals of this partnership?

The long-term goals include driving client business growth, enhancing practice management, and fostering innovation in the aesthetic industry.

How will this partnership impact the aesthetic industry?

By combining expertise and resources, the partnership aims to set new standards for marketing and practice management in the aesthetic industry.

Are there plans for further collaborations between the companies?

Both companies are committed to exploring further opportunities for collaboration to continuously improve and expand their service offerings. Currently, both companies have launched new products focused on further helping the aesthetic industry: PatientNow's AI-powered platform and Incredible Marketing's digital marketing education platform, im+.

Technical & Integration FAQs

How will the integration of services be handled technically?

The integration will be handled seamlessly by both companies, ensuring that there is no disruption to current and future customer services.

Will customers need to change any of their current systems or software?

No immediate changes are required. Any necessary updates or integrations will be managed by Incredible Marketing and PatientNow.

How will my customer’s data be handled during the transition?

Both companies are committed to maintaining the highest standards of data security and privacy. All data will be securely managed during and after the transition.

Additional Information

Where can I find more information about Incredible Marketing?

More information about Incredible Marketing can be found on their website and through their various social media channels linked below.

Will there be opportunities to meet the Incredible Marketing team?

Yes, clients will have opportunities to meet the team through webinars, training sessions, and individual consultations. If you have any questions, please contact us directly via the form below.

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